Case Study
Champions Travel
The Challenge
Champions Travel is one of the largest sports, event ticketing and hospitality companies in the UK and Ireland. The company holds a large portfolio of ticket and hospitality packages, available to both end consumers and corporate customers. The company is headquartered in Letterkenny, Co. Donegal, Ireland. “Champions Travel engaged with LoughTec due to the growth of our company. As the company continued to grow year on year, it was easy to recognise that the IT hardware and systems that we had in place were not fit for purpose. We wanted to ensure that our IT infrastructure was fit for purpose, all data was stored and backed up properly and that we had a network to share information. We also wanted to ensure we could work away from the office when needed.”
"It is just great knowing we have the IT expertise there to advise us on all our IT issues – expertise that we don’t have in-house. We would have no hesitation in recommending LoughTec to other businesses - the level of service and advice we receive from them is excellent.”
The Outcome
“LoughTec undertook a complete review of our IT infrastructure, including the PCs and systems we had in place, and provided options for us to avail of that were specific to our business.” The support contract from LoughTec covers the monitoring of servers, as well as devices for all users across the business. Champions Travel also avail of LoughTec’s Remote Workplace solution, giving staff immediate access to their desktops and files, just like they would in a normal office environment.
Features
Futureproofing Champions Travel:
- Undertaking of a complete IT infrastructure audit
- Management of all IT hardware and software.
- Supply and installation of all new devices and infrastructure.
- Server monitoring and secure backups provided.
- Secure remote working software – easy transition to home working.
- In-house backups of all company data, providing a daily reporting mechanism.
- Office365 access.
- IT Helpdesk.
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LoughTec support, protect and manage IT Infrastructure for organisations throughout the UK and RoI. We add value to our business relationships through our technical expertise, experience plus a strategic and hands-on approach to our managed IT services.
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