Case Study

Dundalk Institute of Technology

LoughTec - secure remote working Dundalk IT

The Challenge

In March 2020, as the COVID-19 pandemic was forcing a public lockdown across Ireland, DkIT, like many organisations, was required at short notice to move their educational delivery online. The institution needed to establish and enable a work from home model for their faculty of 500+ staff. It was also important that any solution would be cost-effective, scalable and provide remote access for staff and students from any device, anywhere, at any time.

"From first engagement, LoughTec were great to work with, in that they engaged promptly and openly and made sure they understood our issues and requirements. Their pre-sales staff worked closely with us to identify solutions to our problems and they engaged with us to initiate and support a proof of concept product evaluation."

The Outcome

LoughTec quickly evaluated DkIT’s requirements and engaged with the institution on a sectoral tender, which put a framework in place for the procurement of licences for the Ericom Connect product. This framework gave DkIT the flexibility to purchase licences as and when they are required. Whilst the institution found a suitable secure remote access solution, it was imperative the rollout was completed before learning was resumed in September. “The LoughTec Technical staff were very supportive in getting us up and running quickly, and actively supported our staff in getting the production environment built and ready for remote lab delivery in September.”


Secure, centrally managed Windows and Linux applications access from a single platform for any device.

  • Enterprise-level functionality
  • Superior user experience
  • Cloud-ready
  • High availability
  • Scalable
  • Enhanced performance

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LoughTec support, protect and manage IT Infrastructure for organisations throughout the UK and RoI. We add value to our business relationships through our technical expertise, experience plus a strategic and hands-on approach to our managed IT services.

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