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People Help People

People are our biggest asset.

We place a premium on building relationships with our clients and people helping people is the way to ensure businesses and systems work seamlessly, as they’re supposed to.

LoughTec works hard to achieve the goals we set for both our clients and ourselves. For our people, we encourage a caring, inclusive, creative and learning working environment. Work-life balance is a real thing, which we value highly.

Our team has the flexibility and potential to work remotely if occasionally required, a generous holiday allocation and time off for personal appointments. Diversity is important to us, we recruit and employ based on merit and we have created an inclusive workplace where people are valued and respected along with having the opportunity to progress.

We are always on the lookout for top-tier talent, so even if no roles are currently available, please proactively reach out to us in confidence in our Contact Us section if you are looking to change jobs and would potentially be interested in a career and being part of the amazing team at LoughTec.
 

Jobs listed below are internal direct hiring by LoughTec.

Open Positions

Job Description

TITLE OF POST: Business Support Executive

LOCATION: LoughTec Ltd - ONSITE full time permanent

RESPONSIBLE TO: Sales Director  

MAIN PURPOSE OF JOB: To help support all the general needs of the LoughTec business.

This role would be an interesting, wide and varied role, ideal for the person who likes new challenges and change.  With LoughTec, as the Business Support Executive is a role in an IT and Cybersecurity company, being highly computer literate and generally IT savvy is a prerequisite.

Main Duties and Responsibilities: Essential duties may include, but are not limited to, the following:

  • Answering incoming enquires (Phones/CRM/Tickets/Email)
  • Front Door visitor monitoring
  • Ticket Workflow process efficiency and resolution time improvement (Sales/Tech/Customers/Deliveries)
  • General business Process Improvement
  • Event planning, assisting in booking, organising and general marketing event support
  • Marketing merchandise/promotional items ordering and stocking
  • Assistance in any website, email or social media or marketing activity required
  • Supporting Sales and account management department, customer and enquiries including support
  • Parts deliveries and updating accounts/tickets to proceed (parts now arrived status)

Please note that this job description is subject to ongoing review as new demands and best working practices are considered, agreed and implemented.

 

Skills and Qualities Required: (Essential Criteria - 3 Sections)

Experience and Knowledge:

  • Experience of reception style duties
  • Experience of business administration duties
  • Experience of CRM systems
  • Highly proficient in IT generally and Microsoft office suites
  • Strong Excel skills as a standalone

Education and Qualifications:

  • No minimum education requirement, if experience and competency is proven
  • Driving Licence, access to a vehicle and insurance that covers business travel (rarely required)

Interpersonal Skills:

  • A high level of self-motivation together with a willingness to learn new skills.
  • A flexible and enthusiastic approach to the job.
  • Good problem solving and decision-making skills.
  • Can demonstrate exceptional levels of customer service and care.
  • Good communication, organisation and presentation skills
  • Ability to write clear and concise notes.
  • Strong time management and coordination skills.
  • A desire to assist and ensure resolution of issues
  • Calmness under pressure in challenging situtions

 

Additional Information

Training
Internal training on systems, products and services will be provided. However, staff are also expected to be consistently keeping abreast of new developments, which would impact on his/her areas of responsibility.

Bonus Schemes:                                                                      

Company Rewards scheme that staff can use to purchase prizes.

There is an end of year staff bonus.

There is a further staff bonus if the company achieves its annual target figures.

Everyone gets their Birthday off as a paid day.

Travel if required:                                                                                       

Mileage is claimed at 33p per mile for site visits.

Hours of Work:                                                                        
Your normal working hours will be Monday to Friday, 9.00am to 5:00pm.

Death in Service:                                                                     
Death in service cover will be arranged @ 2 x annual salary.

Health Insurance:                                                                   
Health plan is available to all employees.

Work From Home:

For this role LoughTec provides home working environment equipment with WFH available occasionally, when required.

 

Loughtec Ltd is an Equal Opportunities Employer.



 

 

Apply Now

Job Description

TITLE OF POST: Cybersecurity Engineer 

LOCATION: LoughTec Ltd 

RESPONSIBLE TO: Technical Director 

 

Position Summary: 
We are seeking a highly skilled and proactive Cybersecurity Engineer to join our dynamic security team. The ideal candidate will play a critical role in defending our organization against cyber threats by managing and improving our Security Operations Center (SOC), responding to incidents, and enhancing our overall cybersecurity posture. This position offers an exciting opportunity to work in a fast-paced environment, handling cutting-edge technology and complex challenges in cybersecurity. 
 

Shape 
Key Responsibilities:

 

Incident Response (IR):

  • Investigate and respond to security incidents, ensuring rapid containment, eradication, and recovery. 
  • Conduct root cause analysis of security breaches and create detailed incident reports. 
  • Collaborate with stakeholders to refine and enhance the incident response plan and playbooks. 
     

Security Operations Center (SOC):

  • Monitor and analyse security alerts and logs from various tools such as SIEM, IDS/IPS, and endpoint detection systems. 
  • Identify and escalate potential security threats or vulnerabilities in real-time. 
  • Continuously optimize SOC workflows, tools, and processes for greater efficiency. 
     

Threat Intelligence and Analysis:

  • Proactively research and assess emerging threats, vulnerabilities, and attack vectors. 
  • Develop strategies to mitigate risks based on threat intelligence. 
  • Stay up to date on the latest cybersecurity trends and regulatory requirements. 
     

 

System and Network Security:

  • Perform vulnerability assessments and penetration testing on systems and networks. 
  • Implement and maintain security tools, such as firewalls, endpoint protection, and email security systems. 
  • Collaborate with customer IT and other LoughTec teams to ensure secure configurations and best practices are applied across systems. 
     

Collaboration and Training:

  • Work closely with cross-functional teams to improve security awareness and train staff on incident prevention and response. 
  • Provide mentorship and guidance to junior team members and SOC analysts. 
  • Participate in regular security audits, risk assessments, and compliance activities.

 

Skills and Qualities Required: (Essential Criteria - 3 Sections)

  • Education: Bachelor’s degree in Computer Science, Cybersecurity, Information Technology, or a related field. Equivalent work experience may be considered. 
  • Experience: 4+ years of experience in cybersecurity, preferably in SOC, incident response, or threat analysis roles. 
  • Certifications: Relevant certifications such as CISSP, CEH, GCIH, GCIA, or CISM are highly desirable. 
     
     
  • Technical Skills:
  • Knowledge of firewalls, IDS/IPS, endpoint protection, and threat-hunting tools. 
  • Experience with scripting and automation using Python, PowerShell, or similar languages. 
  • Strong understanding of networking concepts, protocols, and security controls. 
  • Familiarity with cloud security (Azure, M365) is a plus. 
  • Experience configuring & supporting Windows 2016, 2019, 2022 Server 
  • A sound knowledge of networking principles. 

 

  • Soft Skills:
  • Strong analytical and problem-solving skills. 
  • Excellent verbal and written communication skills. 
  • Ability to remain calm under pressure and handle multiple tasks effectively. 
  • A high level of self-motivation together with a willingness to learn new skills. 
  • A flexible and enthusiastic approach to the job. 

 

Please note that this job description is subject to ongoing review as new demands and best working practices are considered, agreed and implemented.

 

 

Additional Information

Training 
Internal training on products and services will be provided. However, staff are also expected to be consistently keeping abreast of new developments, which would impact on his/her areas of responsibility. 

 

Bonus Schemes:                

Company Rewards scheme that staff can use to purchase prizes. 

There is an end of year staff bonus. 

There is a further staff bonus if the company achieves its annual target figures. 

Everyone gets their Birthday off as a paid day. 

 

Travel:   

Mileage is claimed at 33p per mile for site visits. 

 

Hours of Work:  
Your normal working hours will be Monday to Friday, 9.00am to 5:00pm.  

 

Death in Service:              
Death in service cover will be arranged @ 2 x annual salary. 

 

Health Insurance:             
Health plan is available to all employees. 

 

Work From Home:

LoughTec provides a hybrid working environment with WFH available, when required. 

 

Salary Sacrifice Electric Car Scheme:

LoughTec has an Electric Car Scheme available. 

 

 

 

Loughtec Ltd is an Equal Opportunities Employer.

 

Apply Now