LoughTec Careers

People Help People

People are our biggest asset.

We place a premium on building individual relationships with our clients. People helping people is the way to ensure business’s and systems work seamlessly, as they’re supposed to.

LoughTec work hard to achieve the goals we set for our clients and ourselves. For our people, we encourage a caring, inclusive and creative environment. Work-life balance is a real thing which we value highly.

Our team have the flexibility and potential to work remotely if needed, a generous holiday allocation and time off for personal appointments.  Diversity is important to us. We recruit and employ based on merit and we have created an inclusive workplace where people are valued and respected.

We are always on the lookout for top tier talent, so even if no roles are currently available,  please proactively reach out to us in confidence if you are looking to change jobs and are interested in a career and being part of the amazing team at LoughTec.

Open Positions

LoughTec   IT + Cyber Security for Every Business

LoughTec is a leading provider of managed IT services and cyber security to businesses and organisations across NI, ROI and further afield.  We are based in Omagh, are well established within the market place and have a client portfolio that includes Top 50 companies as well as those with operating and business interests globally.

For the last 17 years the company has supported, protected and managed IT infrastructure for businesses and has become specialists in the growing area of cyber security, securing on going contracts with multi-national market leaders in the biopharma, government, finance, manufacturing, construction and engineering sectors.  Following year on year growth since its inception, LoughTec is now increasing its location footprint as well as increasing our product offerings, hence also staffing levels as we explore future opportunities in IT and Enterprise cyber security within the international marketplace.

LoughTec is seeking to employ an additional Sales and Account executive which will have two main overview responsibilities, support and grow a selection of existing customer accounts as well as importantly winning new logo business.

The right fit

The successful candidate will bring energy, enthusiasm, passion and commitment to the role – someone who can integrate quickly into a high performing team environment but who can also work on their own initiative, due to the nature of this role within IT and Cyber security the applicant will be a naturally tech savvy person and ideally have previous or relevant tech sales and account management experience which would be highly advantageous.

Working with the management team and the marketing function, the successful candidate will:
– Create business development activities for new business in existing market territories
– Design business development strategies for entering new market verticals and territories
– Run end-to-end lead generation and sales processes
– Manage existing prospects through the sales pipeline and relevant CRM systems
– Build relationships with our existing customers and business partners
– Build relationships effectively over the phone and in-person – exhibiting confident communication skills
– Generate new pipeline through prospect cold calling, emailing, presentations, marketing events etc 
– Follow up on leads, nurturing opportunities, and closing the sale via phone, e-mail and in-person meetings 

– Handle customer account queries for additional equipment, licensing, parts and product sales professionally

 

What LoughTec offers you

We believe that the future is very positive for LoughTec.  As the company continues to expand, this ideal candidate will have the opportunity to flourish in a dynamic, positive fast moving complex environment.

The starting salary will reflect the successful candidates experience offering a basic from £25k+ with an excellent commission structure and a benefits package that includes Life insurance and other associated benefits.

For the successful candidate there is an opportunity to grow within a motivated and driven team and to contribute directly to the success of the company.

LoughTec’s success has been built on a reputation for delivering IT excellence supported by high levels of customer service. Problem solvers, professional, courteous, respectful, confident, driven and very ambitious.

Does this sound like you?

 

ADDITIONAL INFORMATION 
 

Training 
Internal training on products and services will be provided. However, staff are also expected to be consistently keeping abreast of new developments, which would impact on his/her areas of responsibility. 

 

Bonus Schemes:  

Sales Bonus commission scheme

Everyone gets their Birthday off as a paid day. 

 

Travel:  

Mileage is claimed at 33p per mile for site visits. 

Hours of Work:  
Your normal working hours will be Monday to Friday, 9.00am to 5:00pm.  

Death in Service:  
Death in service cover will be arranged @ 2 x annual salary. 

Health Insurance:  
Health plan is available to all employees. 

Work From Home: 

LoughTec provides a hybrid working environment with WFH available, when required. 

Salary Sacrifice Electric Car Scheme: 

LoughTec has an Electric Car Scheme available to all employees. 

 

Loughtec Ltd is an Equal Opportunities Employer. 

 

For more information please send your CV with a covering letter.

TITLE OF POST: Support Technician 

LOCATION: LoughTec Ltd 

RESPONSIBLE TO: Technical Director 

 

MAIN PURPOSE OF JOB: To help determine customer needs; to install, maintain, operate, and configure computer hardware and software both internally and on customer sites; and to provide a variety of technical duties as required. 

Employees within this area are expected to work independently and use their own initiative. They perform the full range of duties required in providing solutions to our customer base. This includes evaluating customer needs, installing new computers and software, and troubleshooting computer problems.  Employees at this level receive only occasional instruction or assistance as new or unusual situations arise and are fully aware of the operating procedures and policies of the company. They are expected to keep abreast of developments within the IT industry and are involved in the evaluation of relevant new technologies as they become available. 

Main Duties and Responsibilities: Essential duties may include, but are not limited to, the following: 

  • Installation and configuration of software on network servers and PCs at customer premises.  
    It is anticipated that much of this work will involve Remote Desktop Services, Windows, and Cybersecurity solutions, although a variety of other software will also be involved from time to time. 
  • Installation of desktop, server, network and communications systems at customer premises. 
  • Installation of LoughTec Cybersecurity systems. 
  • Provision of technical support, by telephone and at customer premises working with computer users to resolve problems and answer questions on a variety of hardware components and software programs. 
  • The planning, design and project management of new installations. 
  • The planning, specification and evaluation of technical projects. 
  • Assistance with the preparation and maintenance of a technical information knowledge base for use by the company and by other authorised external users.  
  • Maintain all documentation, relating to both internal and external customer projects, up-to-date and accessible internally. 
  • Troubleshooting system problems on customer sites, including the documentation of solutions for common problems. 

 

Please note that this job description is subject to ongoing review as new demands and best working practices are considered, agreed and implemented. 

Skills and qualities required: (Essential criteria – 3 sections) 

 

Experience and Knowledge: 

  • Experience of installing, configuring & supporting Windows 2016, 2019, 2022 Server 
  • Experience of installing, configuring & supporting Windows 10/11 
  • Experience of installing, configuring & supporting HYPERV, VMWARE 
  • Experience of installing, configuring & supporting MS 365, Azure, Intune, Sharepoint 
  • Experience of cyber security systems and knowledge of the products currently available.  
  • A sound knowledge of networking principles. 
  • Experience of installing, configuring & supporting security devices. 
     

Education and Qualifications:  

  • 5yrs+ Experience within the information and computer industry.  
  • Driving Licence, access to a vehicle and insurance that covers business travel. 

Interpersonal Skills: 

  • A high level of self-motivation together with a willingness to learn new skills. 
  • A flexible and enthusiastic approach to the job.  
  • Good problem solving and decision-making skills. 
  • Can demonstrate exceptional levels of customer service and care. 
  • Good communication, organisation and presentation skills including the ability to write clear and concise notes. 
  • Strong time management and coordination skills. 

 

ADDITIONAL INFORMATION 
 

Training 
Internal training on products and services will be provided. However, staff are also expected to be consistently keeping abreast of new developments, which would impact on his/her areas of responsibility. 

 

Bonus Schemes:  

Company Rewards scheme that staff can use to purchase prizes. 

There is an end of year staff bonus. 

There is a further staff bonus if the company achieves its annual target figures. 

Everyone gets their Birthday off as a paid day. 

 

Travel:  

Mileage is claimed at 33p per mile for site visits. 

 

Hours of Work:  
Your normal working hours will be Monday to Friday, 9.00am to 5:00pm.  

 

Death in Service:  
Death in service cover will be arranged @ 2 x annual salary. 

 

Health Insurance:  
Health plan is available to all employees. 

 

Work From Home: 

LoughTec provides a hybrid working environment with WFH available, when required. 

 

Salary Sacrifice Electric Car Scheme: 

LoughTec has an Electric Car Scheme available to all employees. 

 

Loughtec Ltd is an Equal Opportunities Employer. 

Apply

Fill out the form below for your desired position