Case Study

Village Blinds

LoughTec managed services Village Blinds

The Challenge

Village Blinds, based in Ballymena, is a successful manufacturer of blinds formed in the early 1990s, serving both trade and retails customers across Northern Ireland. Starting from humble roots, the company has grown significantly and continues to innovate to provide high-quality products at affordable prices. As the company continued to grow, it was important for the appropriate IT infrastructure to be in place to help sustain this growth.

“The overall service we receive from LoughTec is excellent. They have helped us navigate the growth of our business since 2016. They also advise us on the growing cybersecurity threats out there and how to mitigate against them. We would have no hesitation in recommending LoughTec for their level of service and the knowledge they provide.”

Phillip McCloy - General Manager

The Outcome

LoughTec manages Village Blinds’ full scope of IT hardware and software across the business. As part of the ongoing contract, LoughTec supply and install a range of new devices for staff, as and when they are required. The support contract from LoughTec covers the monitoring of servers, as well as devices for all users across the business. Server status is monitored 24 hours a day, 7 days a week. LoughTec also provides ongoing support to all staff at Village Blinds via a comprehensive service desk. LoughTec manages cloud backups of all company data, providing a daily reporting mechanism that ensures backups have been a success.

Features

Helping Village Blinds futureproof their business.

  • Management of all IT hardware and software.
  • Supply and installation of all new devices and infrastructure
  • Cloud backups with daily reporting mechanism
  • IT Helpdesk
  • Regular liaison on business challenges and how to improve IT infrastructure.

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LoughTec support, protect and manage IT Infrastructure for organisations throughout the UK and RoI. We add value to our business relationships through our technical expertise, experience plus a strategic and hands-on approach to our managed IT services.

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